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Samco

Returns & Warranty

7-day returns

  • Return a part within 7 days of receiving it if it is unfitted, unused and in its original packaging.
  • Bring it to our Al Quoz shop or contact us to arrange collection.
  • We refund in cash or exchange the part. Delivery fees are not refunded unless the mistake was ours.

Parts that can't be returned

  • Electrical and electronic parts once fitted (sensors, modules, screens, coils).
  • Oils and fluids once opened.
  • Parts ordered specially for your car by VIN, unless faulty.

Warranty

  • New parts: 6 months against manufacturing defects.
  • New batteries: 12 months.
  • The warranty covers faults in the part, not damage from incorrect fitting, accidents or racing.
  • Parts fitted at Samco Automotives also come with a fitting warranty.

Wrong or faulty part

If you receive a wrong or faulty part, contact us within 48 hours and we'll replace it free of charge.