Returns & Warranty
7-day returns
- Return a part within 7 days of receiving it if it is unfitted, unused and in its original packaging.
- Bring it to our Al Quoz shop or contact us to arrange collection.
- We refund in cash or exchange the part. Delivery fees are not refunded unless the mistake was ours.
Parts that can't be returned
- Electrical and electronic parts once fitted (sensors, modules, screens, coils).
- Oils and fluids once opened.
- Parts ordered specially for your car by VIN, unless faulty.
Warranty
- New parts: 6 months against manufacturing defects.
- New batteries: 12 months.
- The warranty covers faults in the part, not damage from incorrect fitting, accidents or racing.
- Parts fitted at Samco Automotives also come with a fitting warranty.
Wrong or faulty part
If you receive a wrong or faulty part, contact us within 48 hours and we'll replace it free of charge.